Unlike many consultancies that primarily engage with internal recruitment teams as intermediaries, our approach at Broadlight is centred around forging direct partnerships with all stakeholders.
To achieve this, we invested considerable efforts in building trust and credibility with our client, Philip Morris International (PMI). As a result, PMI recognised our expertise and granted us a unique level of autonomy that meant we were able to act as an arm of the business.
Through our direct collaboration, we established ourselves as a 'critical friend,' providing invaluable support in shaping roles and navigating a competitive, complex market.
Instead of relying solely on job descriptions, we engaged in comprehensive discussions to gain an in-depth understanding of PMI's talent requirements. This approach allowed us to act as a strategic partner, contributing to their overall talent acquisition efforts while aligning the needs of the business with market realities.
Part of that open dialogue involved us advocating for and recommending changes to PMI’s remote work-from-home policy. We were quick to recognise the increasing demand for flexible work arrangements and understood the importance of positioning PMI as an attractive employer.
Drawing on our expertise in talent acquisition, we recommended changes that better aligned PMI with market trends. We emphasised the benefits of flexible work arrangements and how they contribute to employee satisfaction, productivity, and recruitment success. This saw us work closely with PMI to shape their policy.
In addition to our advisory role, our team also took care of essential administrative tasks. This includes CV screening, coordinating, and scheduling interviews, and managing the logistics of the hiring process. By handling these aspects, we free up time for the hiring managers, allowing them to focus on their core responsibilities.